Shipping
Due to the current Covid-19 situation we have been advised by the Post Office that there may be some slight delays in getting your order to you. Whilst this mainly affects international orders, please do bear this in mind when placing all orders.
We aim to ship your order within 3 days of ordering - (we don't ship on weekends)
You will receive an email when your order has been dispatched - please check spam folders before emailing, as they sometimes end up there!
Please see the chart below for more information;
| Country | Delivery time |
|
United Kingdom
|
please allow up to 5 working days to receive your order |
| Europe | please allow up to 14 working days to receive your order |
| Rest of the World | Please allow up to 21 working days to receive your order |
Please note:
- Orders placed using 'Standard Shipping' DOES NOT include tracking - please choose a tracked option at checkout for tracking information. Parcels can occasionally be lost in transit, so please be aware, we are unable to locate any missing items unless a tracked method has been chosen.
- Overseas/International Customers: Please be aware that international shipping restrictions are changing daily during the Covid-19 crisis and transit times have been severely impacted by the shortage of air travel. For all international orders, please expect 2-4 weeks delay on top of the usual waiting time on the arrival due to these ongoing disruptions.
- Pre-Orders - Any additional items ordered alongside pre-order items will be packaged together and shipped out at the same time as the pre-order.
- All orders are shipped from the U.K where we are based. Please check your country's policy regarding customs charges/import fees, as these vary and are out of our control.